AI can generate a feeling of intimacy that exceeds human connections

People can develop emotional closeness to artificial intelligence (AI)—under certain conditions, even more so than to other people. This is shown by a new study conducted by a research team led by Prof. Dr. Markus Heinrichs and Dr. Tobias Kleinert from the Department of Psychology at the University of Freiburg and Prof. Dr. Bastian Schiller from Heidelberg University’s Institute of Psychology. Participants felt a sense of closeness especially when they did not know that they were communicating with AI. The results have been published in Communications Psychology.