Dumb AI is a bigger risk than strong AI

2 years ago

AI is very promising, but we need to make it simple to ensure it's truly smart every step of the…

Report: Automation in contact centers increases to 95%

2 years ago

A new study by Replicant shows 95% of contact centers have already adopted, are implementing, or plan to use automation…

What is reinforcement learning? How AI trains itself

2 years ago

Reinforcement learning is the subset of ML by which an algorithm can be programmed to respond to complex environments for…

It’s time to embrace the tech that could confront the crisis in aging

2 years ago

For the elderly, AI can enable independence and mobility, reduce need for caregivers, and detect important changes in health and…

Why embedding AI ethics and principles into your organization is critical

2 years ago

There is likely no future without AI. Ethical development and use of AI should not be contentious — it is…

Start talking: The true potential of conversational AI in the enterprise

2 years ago

A holistic approach, good governance, and internal lifecycle automation are key factors of success in implementing conversational AI.Read More

3 model monitoring tips for reliable results when deploying AI

2 years ago

Truly transformative AI deployments involve careful monitoring and testing, resulting in continuous improvement.Read More

The Tricky Ethics of Being a Teacher on TikTok

2 years ago

Some educators believe social media can help them engage with students, but it also raises questions around classroom privacy.

So, You Want Twitter to Stop Destroying Democracy

2 years ago

Telling people to quit the platform is less effective than stopping influential elites from using the site in harmful ways.

Humanity Is Doing Its Best Impression of a Black Hole

2 years ago

Daniel Holz studies the universe’s ultimate catastrophes. And he knows a thing or two about existential threats on Earth, since…