Voice assistants help users make phone calls, send messages, create events, navigate, and do a lot more. However, assistants have limited capacity to understand their users’ context. In this work, we aim to take a step in this direction. Our work dives into a new experience for users to refer to phone numbers, addresses, email addresses, URLs, and dates on their phone screens. Our focus lies in reference understanding, which becomes particularly interesting when multiple similar texts are present on screen, similar to visual grounding. We collect a dataset and propose a lightweight…
The adoption of multimodal interactions by Voice Assistants (VAs) is growing rapidly to enhance human-computer interactions. Smartwatches have now incorporated trigger-less methods of invoking VAs, such as Raise To Speak (RTS), where the user raises their watch and speaks to VAs without an explicit trigger. Current state-of-the-art RTS systems rely…
With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how the capabilities and limitations of the IA influence user behavior over time. First, we demonstrate that unhelpful…