Bringing AI to the contact center The contact center landscape has changed drastically in the last 18 months, thanks in…
The future of healthcare is software-defined and AI-enabled. Around 700 FDA-cleared, AI-enabled medical devices are now on the market —…
We have gained valuable feedback from the creative community, helping us to improve our model.
For more than 100 years, IBM’s founding principles have inspired efforts to promote equality, fairness and inclusion in the workplace…
Amazon Transcribe is an AWS service that allows customers to convert speech to text in either batch or streaming mode.…
The question of whether AI will ever be smarter than humans is both fascinating and complex, touching on areas of…
Humans and AI can coexist, and in many ways, this coexistence is already happening. The relationship between humans and AI…
Quality Assurance (QA) is a critical component of the software development lifecycle, aiming to ensure that software products meet specified…
This post is co-written with Matt Middleton from Contentful. Today, jointly with Contentful, we are announcing the launch of the…
5G technology isn’t a one-size-fits-all solution that can enable digital transformation at the touch of a button. There are three…