You’re headed to your favorite drive-thru to grab fries and a cheeseburger. It’s a simple order and as you pull…
With the use of cloud computing, big data and machine learning (ML) tools like Amazon Athena or Amazon SageMaker have…
In December, Google announced Gemini, our most capable and general model yet. Since December, select customers like Samsung and Palo…
Posted by Nishant Jain, Pre-doctoral Researcher, and Pradeep Shenoy, Research Scientist, Google Research The constantly changing nature of the world…
How data-driven acquisition identified over $90M in savings for VA in 6 monthsEditor’s Note: This post was written jointly with the…
We terminated accounts associated with state-affiliated threat actors. Our findings show our models offer only limited, incremental capabilities for malicious…
When thinking of artificial intelligence (AI) use cases, the question might be asked: What won’t AI be able to do?…
Posted by Nishant Jain, Pre-doctoral Researcher, and Pradeep Shenoy, Research Scientist, Google Research The constantly changing nature of the world…
Effective self-service options are becoming increasingly critical for contact centers, but implementing them well presents unique challenges. Amazon Lex provides…
The advent of advanced AI and machine learning (ML) technologies has revolutionized the way organizations leverage their data, offering new…