AI agents are only as powerful as the tools they can access. Whether retrieving customer data from a CRM, posting updates to Slack, or querying a GitHub repository, agents need to call external APIs, and that means securely passing credentials at runtime. Getting that right, without hardcoding secrets in code…

Processing millions of user reviews in real-time, under strict latency and cost constraints, is no easy task. Trustpilot has been doing exactly that with custom machine learning since long before large language models (LLMs) were cool. Now, as the company transitions its core stack to generative AI, here is a…