Is Your Chatbot Sabotaging Your Business? The Tell-Tale Signs and a Rescue Plan
It’s no exaggeration to say that chatbots are a mainstream technology. A whopping 88% of web users chatted with bots in the previous year. What’s more, 7 out of 10 find the experience positive. However, despite these promising statistics, there’s still a significant portion of users who have less-than-stellar experiences with conversational systems. The Dark …
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