Personalize the e-Commerce Experience Using Session Data and Generative AI

In the years since the browser companies began retiring third-party cookies in response to privacy concerns, brands have been looking for alternative ways to personalize the e-commerce experience. We have previously discussed using first and zero-party data collected directly from your customers to create personalized campaigns. In this post, we want to talk about session data. …

365 Data Science Offers All Courses 100% Free for 2 Weeks

Sponsored Content     From November 6 (07:00 PST) to 20 (07:00 PST), 365 Data Science offers free unlimited access to its entire curriculum, featuring interactive courses, hands-on data projects, and certificates of achievement. This opportunity allows for in-depth data science and AI exploration—presenting a no-cost method to enhance one’s skills and knowledge. Enhancing Careers …

Building In-Video Search

Boris Chen, Ben Klein, Jason Ge, Avneesh Saluja, Guru Tahasildar, Abhishek Soni, Juan Vimberg, Elliot Chow, Amir Ziai, Varun Sekhri, Santiago Castro, Keila Fong, Kelli Griggs, Mallia Sherzai, Robert Mayer, Andy Yao, Vi Iyengar, Jonathan Solorzano-Hamilton, Hossein Taghavi, Ritwik Kumar Introduction Today we’re going to take a look at the behind the scenes technology behind how …

Why serverless technology is the next big movement

Over the past decade, we’ve seen serverless computing take the cloud computing world by storm. Serverless is a cloud computing application development and execution model that enables developers to build and run application code without provisioning or managing servers or backend infrastructure. When developers first started using serverless technology, they were mostly only using it …

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Use generative AI to increase agent productivity through automated call summarization

Your contact center serves as the vital link between your business and your customers. Every call to your contact center is an opportunity to learn more about your customers’ needs and how well you are meeting those needs. Most contact centers require their agents to summarize their conversation after every call. Call summarization is a …

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No more double vision: How Miinto improved its customer experience using Vertex AI Vision

The fashion world is notoriously fast-paced, and it can be hard to keep up with the latest trends. At Miinto, we bring over 1,000 of the world’s best boutiques together in one place. We strive to offer the most customer-centric fashion platform on the planet, where users can find the best selection of premium, luxury …