This is guest post by Andy Whittle, Principal Platform Engineer – Application & Reliability Frameworks at The Very Group. At The Very Group, which operates digital retailer Very, security is a top priority in handling data for millions of customers. Part of how The Very Group secures and tracks business operations is through activity logging …
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We meet daily with contact center owners and customer experience (CX) execs across all industries, geographies, and business sizes. Looking back at these conversations, it’s crystal clear that 2022 was a high-stakes year for call centers, with three primary challenges trending across all customers and continuing in 2023: Many organizations feel pressure to rapidly scale …
Read more “Changing the customer experience with Contact Center AI: Look back and look forward”
Understanding protein geometries is essential to understanding a protein’s function, and thus essential to a range of disruptive research projects, from creating more sustainable materials to developing more effective treatments to diseases. For this reason, the “protein-folding problem” ranked for decades among biological science’s grand challenges—until Google’s DeepMind developed AlphaFold. Widely hailed as a breakthrough …
Using a pretrained AI model from NVIDIA, startup Evozyne created two proteins with significant potential in healthcare and clean energy. A joint paper released today describes the process and the biological building blocks it produced. One aims to cure a congenital disease, another is designed to consume carbon dioxide to reduce global warming. Initial results …
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The global retail industry has a $100 billion problem. “Shrinkage” — the loss of goods due to theft, damage and misplacement — significantly crimps retailers’ profits. An estimated 65% of shrinkage is due to theft, according to the National Retail Federation’s 2022 Retail Security Survey, conducted in partnership with the Loss Prevention Research Council. And …
Read more “NVIDIA Helps Retail Industry Tackle Its $100 Billion Shrink Problem”
Understanding how data science and artificial intelligence are related and work together, and what distinguishes them.Read More
Quantum machine learning (QML) combines quantum computing’s power with ML’s predictive capabilities to overcome classical algorithms’ limitations.Read More
Hewlett Packard Enterprise (HPE) today announced it has acquired Pachyderm to boost AI development capabilities and reproducible AI at scale.Read More
Nvidia is helping retailers reduce theft and fraud, as well as optimize in-store experience, with new retail AI workflows announced today.Read More
Real-time streaming vendor DataStax acquires AI vendor Kaskada to provide data foundation and feature engineering for AI inference engines.Read More