This is a guest blog post co-written with Minghui Yu and Jianzhe Xiao from Bytedance. ByteDance is a technology company that operates a range of content platforms to inform, educate, entertain, and inspire people across languages, cultures, and geographies. Users trust and enjoy our content platforms because of the rich, intuitive, and safe experiences they …
Companies that sell products or services online need to constantly monitor customer reviews left on their website after purchasing a product. The company’s marketing and customer service departments analyze these reviews to understand customer sentiment. For example, marketing could use this data to create campaigns targeting different customer segments. Customer service departments could use this …
Read more “Real-time analysis of customer sentiment using AWS”
Smart hospitals — which utilize data and AI insights to facilitate decision-making at each stage of the patient experience — can provide medical professionals with insights that enable better and faster care. A smart hospital uses data and technology to accelerate and enhance the work healthcare professionals and hospital management are already doing, such as …
WaFd, formerly known as Washington Federal, is now using the Amazon Lex conversational AI technology to revolutionize its phone banking.Read More
Experts say AI itself is starving — and needs to change its diet. One company says synthetic data is the answer. Read More
Finding high-quality detection canines is hard enough—and the pandemic only dug a deeper hole.
Researchers monitoring a “firehose” of public tweets found signs of increasing toxicity—before Elon Musk reversed bans on Trump and other divisive figures.
Following the collapse of FTX, a group of volunteers has gathered to try and salvage Serum. But the work is far from straightforward.
The government soft-launched an entirely digital application process. Here’s what you need to know about eligibility and navigating the website.
Whether you need workout earbuds or gaming over-ears, these WIRED-tested picks sound like a million bucks.