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Types of Chatbots: An Overview for Business People

In the effort to automate as many processes as possible, companies resort to various solutions powered by modern technology. We’ve written about Enterprise Resource Planning systems and automated contact centers lately. Internet bots, or simply bots, may be the best-known form of automation in customer communications. Gartner once predicted that by 2020, more than 50% …

On the Benefits of Pixel-Based Hierarchical Policies for Task Generalization

Reinforcement learning practitioners often avoid hierarchical policies, especially in image-based observation spaces. Typically, the single-task performance improvement over flat-policy counterparts does not justify the additional complexity associated with implementing a hierarchy. However, by introducing multiple decision-making levels, hierarchical policies can compose lower-level policies to more effectively generalize between tasks, highlighting the need for multi-task evaluations. …

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Build private and secure enterprise generative AI applications with Amazon Q Business using IAM Federation

Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems, which each user is authorized to access. In an earlier post, we discussed how you can build private and secure enterprise generative AI applications with …

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Announcing the Jamba 1.5 Model Family from AI21 Labs on Vertex AI

Today, we’re announcing the launch of the Jamba 1.5 Model Family  — AI21 Labs’ new family of open models — in public preview on Vertex AI Model Garden. The model family includes two models designed for scaled enterprise applications:   Jamba 1.5 Mini: AI21’s most efficient and lightweight model, engineered for speed and efficiency in tasks …

Hydrogels can play Pong by ‘remembering’ previous patterns of electrical simulation

Non-living hydrogels can play the video game Pong and improve their gameplay with more experience, researchers report. The researchers hooked hydrogels up to a virtual game environment and then applied a feedback loop between the hydrogel’s paddle — encoded by the distribution of charged particles within the hydrogel — and the ball’s position — encoded …

Researchers unleash machine learning in designing advanced lattice structures

Characterized by their intricate patterns and hierarchical designs, lattice structures hold immense potential for revolutionizing industries ranging from aerospace to biomedical engineering, due to their versatility and customizability. However, the complexity of these structures and the vast design space they encompass have posed significant hurdles for engineers and scientists, and traditional methods of design exploration …

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Enhance call center efficiency using batch inference for transcript summarization with Amazon Bedrock

Today, we are excited to announce general availability of batch inference for Amazon Bedrock. This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. Call center transcript summarization has become an essential task for businesses seeking to …