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Winning the Client Communication Game with RCS in Retail

SMS remains a staple in commercial interactions, but its limitations are becoming increasingly evident, particularly for brands seeking deeper buyer engagement. This has paved the way for the meteoric rise of Google RCS Business Messaging (RBM) as a powerful and dynamic alternative. In fact, the protocol has witnessed an astounding 684% surge in usage within …

Multimodal Large Language Models with Fusion Low Rank Adaptation for Device Directed Speech Detection

Although Large Language Models (LLMs) have shown promise for human-like conversations, they are primarily pre-trained on text data. Incorporating audio or video improves performance, but collecting large-scale multimodal data and pre-training multimodal LLMs is challenging. To this end, we propose a Fusion Low Rank Adaptation (FLoRA) technique that efficiently adapts a pre-trained unimodal LLM to …

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Automate derivative confirms processing using AWS AI services for the capital markets industry

Capital markets operation teams face numerous challenges throughout the post-trade lifecycle, including delays in trade settlements, booking errors, and inaccurate regulatory reporting. For derivative trades, it’s even more challenging. The timely settlement of derivative trades is an onerous task. This is because trades involve different counterparties and there is a high degree of variation among …

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The new Tower of Babel? Using multilingual embeddings and vector search in BigQuery

In today’s globalized marketplace, finding and understanding reviews in a customer’s preferred language across multiple languages can be challenging. BigQuery is designed for managing and analyzing large datasets, including reviews. In this blog post, we present a solution that uses BigQuery multilingual embeddings, vector index and vector search, to let customers search for products or …

New work explores optimal circumstances for reaching a common goal with humanoid robots

Researchers at the Istituto Italiano di Tecnologia (IIT-Italian Institute of Technology) have demonstrated that under specific conditions, humans can treat robots as co-authors of the results of their actions. The condition that enables this phenomenon is that a robot behaves in a human-like, social manner. Engaging in gaze contact and participating in a common emotional …

5 Effective Ways to Handle Imbalanced Data in Machine Learning

Introduction Here’s a something that new machine learning practitioners figure out almost immediately: not all datasets are created equal. It may now seem obvious to you, but had you considered this before undertaking machine learning projects on a real world dataset? As an example of a single class vastly outnumbering the rest, take for instance …

Next platform for brain-inspired computing

Computers have come so far in terms of their power and potential, rivaling and even eclipsing human brains in their ability to store and crunch data, make predictions and communicate. But there is one domain where human brains continue to dominate: energy efficiency.