How Multichannel Marketing and AI Elevate the Customer Experience

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When we think of AI, our minds might drift to sophisticated robotics, self-driving cars, or the AI application du jour, ChatGPT. But, AI technology has also been making a big splash when it comes to marketing orchestration. From elevating the customer journey to powering personalization to transforming the customer experience, AI has given marketers the …

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Unleashing Terraform for Kubernetes secret management with IBM Cloud Kubernetes Service and Secrets Manager

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In this blog post, we explore the practical implementation of utilizing Terraform on IBM Cloud to create and manage secrets by seamlessly integrating your IBM Cloud Kubernetes Service with IBM Cloud Secrets Manager. Previously, this functionality to manage TLS and non-TLS certificates and secrets was primarily accessed through the CLI using the namespace ibmcloud ks …

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SimPer: Simple self-supervised learning of periodic targets

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Posted by Daniel McDuff, Staff Research Scientist, and Yuzhe Yang, Student Researcher, Google Learning from periodic data (signals that repeat, such as a heart beat or the daily temperature changes on Earth’s surface) is crucial for many real-world applications, from monitoring weather systems to detecting vital signs. For example, in the environmental remote sensing domain, …

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Enhance Amazon Lex with conversational FAQ features using LLMs

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Amazon Lex is a service that allows you to quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems for applications such as Amazon Connect. Artificial intelligence (AI) and machine learning (ML) have been a focus for Amazon for over 20 years, and many of the capabilities that customers use …

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Document AI introduces powerful new Custom Document Splitter to automate document processing

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Businesses rely on processing an inflow of documents to drive processes and make decisions. Many such documents are combined into a single file. For example, a loan application may have a driver’s license, paystub, W2, bank statement, and other document types within a single file. The complexity of handling many document types within a single …

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