How ERP is breaking down silos and driving sustainable change

While many organizations have established environmental, social and governance (ESG) goals and made ESG commitments, driven by purpose and emerging regulatory requirements, they face several challenges when making the transition from ambition to action. A recent IBM study found that global executives cite inadequate data (41%) as the biggest obstacle to their ESG progress, followed …

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An ML-based approach to better characterize lung diseases

Posted by Babak Behsaz, Software Engineer, and Andrew Carroll, Product Lead, Genomics The combination of the environment an individual experiences and their genetic predispositions determines the majority of their risk for various diseases. Large national efforts, such as the UK Biobank, have created large, public resources to better understand the links between environment, genetics, and …

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Improve multi-hop reasoning in LLMs by learning from rich human feedback

Recent large language models (LLMs) have enabled tremendous progress in natural language understanding. However, they are prone to generating confident but nonsensical explanations, which poses a significant obstacle to establishing trust with users. In this post, we show how to incorporate human feedback on the incorrect reasoning chains for multi-hop reasoning to improve performance on …

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Announcing Accuracy Evaluation for Cloud Speech-to-Text

We are thrilled to introduce Accuracy Evaluation, the newest feature in our Cloud Speech UI, to allow for easy and seamless benchmarking of our Speech-to-Text (STT) API models and configurations. The STT API covers a wide variety of use cases, from dictation and short commands, to captioning and subtitles. Getting the most of STT, however, …

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What Is Agent Assist?

“Please hold” may be the two words that customers hate most — and that contact center agents take pains to avoid saying. Providing fast, accurate, helpful responses based on contextually relevant information is key to effective customer service. It’s even better if answers are personalized and take into account how a customer might be feeling. …

Stability AI releases its Image Upscaling API

Today Stability AI announces the release of its Image Upscaling API, an AI-powered tool that increases the size of any image without compromising its sharpness.  The Image Upscaling API is the latest addition to Stability AI’s existing set of image generation and editing APIs, like the popular text-to-image, image-to-image and inpainting APIs. Upscaling adds to …

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Exclusive Insights into Consumer Behavior Towards Financial Services

The economy constantly reshapes consumer behavior towards financial services and consumer sentiments around spending. Economic factors have a huge impact on how consumers approach their own finances and think about financial products. While it’s no secret that consumer behaviors are always changing, just how much and how fast they are changing might surprise even the …