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Amazon SageMaker JumpStart now offers Amazon Comprehend notebooks for custom classification and custom entity detection

by AI Generated Robotic ContentFAANGPosted on Comments are Disabled

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning (ML) to discover insights from text. Amazon Comprehend provides customized features, custom entity recognition, custom classification, and pre-trained APIs such as key phrase extraction, sentiment analysis, entity recognition, and more so you can easily integrate NLP into your applications. We recently added …

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Building out your support insights pipeline

by AI Generated Robotic ContentFAANGPosted on Comments are Disabled

Getting into the details We wrote previously about how we used clustering to connect requests for support (in text form) to the best tech support articles so we could answer questions faster and more efficiently. In a constantly changing environment (and in a very oddball couple of years) we wanted to make sure we’re focused …

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