AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service
I’m proud to share that Amazon Web Services (AWS) has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for Amazon Connect for the fourth consecutive year. We believe this recognition reflects years of work pushing on what’s possible in customer experience. When we launched Amazon Connect …
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