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Discover insights from Zendesk with Amazon Kendra intelligent search

Customer relationship management (CRM) is a critical tool that organizations maintain to manage customer interactions and build business relationships. Zendesk is a CRM tool that makes it easy for customers and businesses to keep in sync. Zendesk captures a wealth of customer data, such as support tickets created and updated by customers and service agents, …

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Amazon SageMaker Automatic Model Tuning now provides up to three times faster hyperparameter tuning with Hyperband

Amazon SageMaker Automatic Model Tuning introduces Hyperband, a multi-fidelity technique to tune hyperparameters as a faster and more efficient way to find an optimal model. In this post, we show how automatic model tuning with Hyperband can provide faster hyperparameter tuning—up to three times as fast. The benefits of Hyperband Hyperband presents two advantages over …

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Read webpages and highlight content using Amazon Polly

In this post, we demonstrate how to use Amazon Polly—a leading cloud service that converts text into lifelike speech—to read the content of a webpage and highlight the content as it’s being read. Adding audio playback to a webpage improves the accessibility and visitor experience of the page. Audio-enhanced content is more impactful and memorable, …

Cloud Wisdom Weekly: 4 ways AI/ML boosts innovation and reduces costs

“Cloud Wisdom Weekly: for tech companies and startups” is a new blog series we’re running this fall to answer common questions our tech and startup customers ask us about how to build apps faster, smarter, and cheaper. In this installment, we explore how to leverage artificial intelligence (AI) and machine learning (ML) for faster innovation …

Ironclad’s new contract platform embeds AI to improve business workflows

Ironclad yesterday unveiled a new version of its contract platform embedded with an AI layer in an effort to improve business workflows throughout the lifecycle of a contract. Organizations can create contracts 60% faster by automating the contract creation process, according to Jason Boehmig, the company’s CEO and co-founder. They will also have t…Read More