Zendesk integrates AI with intelligent triage to speed up CX responses
Customer experience vendor Zendesk is making good use of AI technology it gained via the acquisition of Cleverly AI in 2021.Read More
10 years later, deep learning ‘revolution’ rages on, say AI pioneers Hinton, LeCun and Li
On the 10th anniversary of key research that led to deep learning breakthroughs, AI luminaries say the ‘revolution’ will continue.Read More
The Twitter Whistleblower’s Testimony Has Senators Out for Blood
Peiter “Mudge” Zatko’s allegations about the social media platform renewed a sense of urgency for lawmakers to rein in Big Tech.
The UN Wants to Curb Anti-Satellite Missile Tests
At a high-profile meeting in Geneva, international negotiators are moving closer toward developing rules for space actors in low Earth orbit and beyond.
9 Great Headphone Deals to Find Your Autumn Groove
Your old earbuds might not be cutting it for school or work. Here are some nice discounts on WIRED-tested favorites.
One of Gaming’s Greatest Writers Is Busy Crafting Romance Novels
WIRED talked to Jane Jensen about her prolific publishing, shape-shifting dogs, and the hope of seeing Gabriel Knight 4.
The iPhone 14 Pro Isn’t as Big of an Upgrade as Apple Thinks
Dynamic Island is fun, and the Always-on Display is a nice perk. But the cameras aren’t a huge leap over predecessors.
New method for comparing neural networks exposes how artificial intelligence works
A team has developed a novel approach for comparing neural networks that looks within the ‘black box’ of artificial intelligence to help researchers understand neural network behavior. Neural networks recognize patterns in datasets; they are used everywhere in society, in applications such as virtual assistants, facial recognition systems and self-driving cars.
Intelligent cooperation to provide surveillance and epidemic services in smart cities
Scientists explore the potential uses of integrated unmanned aerial vehicles and mobile robots for public good.
Intelligent cooperation to provide surveillance and epidemic services in smart cities
There has been a lot of interest in mobile robots and unmanned aerial vehicles (UAVs) in recent times, primarily because these technologies have the potential to provide us with immense benefits. With the rise of 5G technology, it is expected that UAVs or drones and mobile robots will efficiently and safely provide a wide range …
Read more “Intelligent cooperation to provide surveillance and epidemic services in smart cities”