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Your guide to CCAI Platform: The CCaaS that empowers agents and delights customers

by AI Generated Robotic ContentFAANG July 12, 2024Comments are Disabled

Are you tired of clunky, outdated contact center software that exasperates your agents and leaves your customers frustrated? Google Cloud’s Contact Center AI Platform (CCAI Platform) is here to help. This platform is designed to empower your agents, streamline your operations, and elevate the customer experience. In this beginner-friendly guide, we’ll walk through the ins …

A new twist on artificial ‘muscles’ for safer, softer robots

by AI Generated Robotic ContentFAANG July 11, 2024Comments are Disabled

Engineers have developed a new soft, flexible device that makes robots move by expanding and contracting — just like a human muscle. To demonstrate their new device, called an actuator, the researchers used it to create a cylindrical, worm-like soft robot and an artificial bicep. In experiments, the cylindrical soft robot navigated the tight, hairpin …

Accurate Knowledge Distillation via N-best Reranking

by AI Generated Robotic ContentFAANG July 11, 2024Comments are Disabled

We propose utilizing n-best reranking to enhance Sequence-Level Knowledge Distillation (Kim and Rush, 2016) where we extract pseudo-labels for student model’s training data from top n-best hypotheses and leverage a diverse set of models with different inductive biases, objective functions or architectures, including some publicly-available large language models, to pick the highest-quality hypotheses as labels. …

Knowledge Bases for Amazon Bedrock now supports advanced parsing, chunking, and query reformulation giving greater control of accuracy in RAG based applications

by AI Generated Robotic ContentFAANG July 11, 2024Comments are Disabled

Knowledge Bases for Amazon Bedrock is a fully managed service that helps you implement the entire Retrieval Augmented Generation (RAG) workflow from ingestion to retrieval and prompt augmentation without having to build custom integrations to data sources and manage data flows, pushing the boundaries for what you can do in your RAG workflows. However, it’s …

Faster API development with the Cloud Code plugin for API management

by AI Generated Robotic ContentFAANG July 11, 2024Comments are Disabled

Developers are at the heart of API delivery, and they need tools that make the process faster and easier. Apigee is a powerful API management platform that helps enterprises build, manage, monetize and scale APIs with tools that help developers simplify and speed up API development. Apigee is accessible in the Google Cloud console, as …

How to counter idiots like Terrence Howard?

by AI Generated Robotic ContentFAANG July 10, 2024Comments are Disabled

In a world filled with misinformation and oddball theories, it’s inevitable to come across individuals who hold beliefs that defy basic logic and established facts. One such example is actor Terrence Howard, who famously claimed that 1 x 1 = 2. As baffling as this assertion might be, it presents an opportunity to explore how …

Reducing Hallucinations with the Ontology in Palantir AIP

by AI Generated Robotic ContentFAANG July 10, 2024Comments are Disabled

Reducing Hallucinations with the Ontology in Palantir AIP (Engineering Responsible AI , #1) Over the past two decades, Palantir has promoted the responsible use of technology through our principles, public positions, and products. This is nowhere more important than in our current work partnering with organizations to leverage the power of AI through Palantir AIP. From ensuring …

Achieve up to ~2x higher throughput while reducing costs by up to ~50% for generative AI inference on Amazon SageMaker with the new inference optimization toolkit – Part 2

by AI Generated Robotic ContentFAANG July 10, 2024Comments are Disabled

As generative artificial intelligence (AI) inference becomes increasingly critical for businesses, customers are seeking ways to scale their generative AI operations or integrate generative AI models into existing workflows. Model optimization has emerged as a crucial step, allowing organizations to balance cost-effectiveness and responsiveness, improving productivity. However, price-performance requirements vary widely across use cases. For …

MIA-Bench: Towards Better Instruction Following Evaluation of Multimodal LLMs

by AI Generated Robotic ContentFAANG July 9, 2024Comments are Disabled

We introduce MIA-Bench, a new benchmark designed to evaluate multimodal large language models (MLLMs) on their ability to strictly adhere to complex instructions. Our benchmark comprises a diverse set of 400 image-prompt pairs, each crafted to challenge the models’ compliance with layered instructions in generating accurate responses that satisfy specific requested patterns. Evaluation results from …

The Weather Company enhances MLOps with Amazon SageMaker, AWS CloudFormation, and Amazon CloudWatch

by AI Generated Robotic ContentFAANG July 9, 2024Comments are Disabled

This blog post is co-written with Qaish Kanchwala from The Weather Company. As industries begin adopting processes dependent on machine learning (ML) technologies, it is critical to establish machine learning operations (MLOps) that scale to support growth and utilization of this technology. MLOps practitioners have many options to establish an MLOps platform; one among them …