Category: FAANG

In today’s fast-paced business world, chatbots have become essential tools, automating customer interactions across various channels. Research by Relay shows that 58% of B2B and 42% of B2C companies utilize chatbots, showcasing their effectiveness in lead generation and customer support. Additionally, chatbots can save businesses up to 2.5 billion hours by automating routine tasks, offering …

Read more “Maximizing Success with a White Label Chatbot Partnership”

Amazon Q Business is a fully managed service that lets you build interactive chat applications using your enterprise data. These applications can generate answers based on your data or a large language model (LLM) knowledge. Your data is not used for training purposes, and the answers provided by Amazon Q Business are based solely on …

Read more “Index website contents using the Amazon Q Web Crawler connector for Amazon Q Business”

Chatbots are rapidly growing in popularity across a spectrum of sectors thanks to their convenience in handling basic customer service needs, such as answering questions. In fact, approximately 67% of consumers have utilized chatbots for quick interactions, with 86% reporting positive experiences​ using them. However, deploying chatbots in heavily regulated sectors such as finance, healthcare, and …

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Palantir’s Privacy-First Engineering Approach Introduction Palantir is a mission-driven company, and this mission orientation is reflected in the institutions we support, the products we develop, and the internal culture we foster. Our commitment to privacy engineering has been a cornerstone of our operations for the past 20 years. From addressing the challenges faced by our …

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By Aurélien Bibaut, Winston Chou, Simon Ejdemyr, and Nathan Kallus We are excited to share our work on how to learn good proxy metrics from historical experiments at KDD 2024. This work addresses a fundamental question for technology companies and academic researchers alike: how do we establish that a treatment that improves short-term (statistically sensitive) outcomes …

Read more “Improve Your Next Experiment by Learning Better Proxy Metrics From Past Experiments”

The proliferation of large language models (LLMs) in enterprise IT environments presents new challenges and opportunities in security, responsible artificial intelligence (AI), privacy, and prompt engineering. The risks associated with LLM use, such as biased outputs, privacy breaches, and security vulnerabilities, must be mitigated. To address these challenges, organizations must proactively ensure that their use …

Read more “Secure RAG applications using prompt engineering on Amazon Bedrock”

Today’s digital landscape offers a vast sea of information, encompassing not only text, but also images and videos. Traditional enterprise search engines were primarily designed for text-based queries, and often fall short when it comes to analyzing visual content. However, with a combination of natural language processing (NLP) and multimodal embeddings, a new era of …

Read more “A multimodal search solution using NLP, BigQuery and embeddings”

In today’s technology landscape, building or modernizing applications demands a clear understanding of your business goals and use cases. This insight is crucial for leveraging emerging tools effectively, especially generative AI foundation models such as large language models (LLMs). LLMs offer significant competitive advantages, but implementing them successfully hinges on a thorough grasp of your …

Read more “Choosing between self-hosted GKE and managed Vertex AI to host AI models”

Large Language Models have emerged as the central component of modern chatbots and conversational AI in the fast-paced world of technology. Just imagine conversing with a machine that is as intelligent as a human. The use cases of LLM for chatbots and LLM for conversational AI can be seen across all industries like FinTech, eCommerce, healthcare, …

Read more “LLMs for Chatbots and Conversational AI: Building Engaging User Experiences”