CCAI Platform goes GA: Faster time to value with AI for your Contact Center

Customers reach out to contact centers for help in moments of urgent need, but due to increasing demands, new channels, peak times, and operational pressures, contact centers often struggle to provide timely help. To bridge this gap, enterprises are increasingly investing in AI-driven solutions that balance addressing customer expectations with operational efficiency.  But building and …

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AWS Panorama now supports NVIDIA JetPack SDK 4.6.2

AWS Panorama is a collection of machine learning (ML) devices and a software development kit (SDK) that brings computer vision to on-premises internet protocol (IP) cameras. AWS Panorama device options include the AWS Panorama Appliance and the Lenovo ThinkEdge SE70, powered by AWS Panorama. These device options provide you choices in price and performance, depending …

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Celebrate over 20 years of AI/ML at Innovation Day

Be our guest as we celebrate 20 years of AI/ML innovation on October 25, 2022, 9:00 AM – 10:30 AM PT.  The first 1,500 people to register will receive $50 of AWS credits. Register here. Over the past 20 years, Amazon has delivered many world firsts for artificial intelligence (AI) and machine learning (ML). ML …

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Build flexible and scalable distributed training architectures using Kubeflow on AWS and Amazon SageMaker

In this post, we demonstrate how Kubeflow on AWS (an AWS-specific distribution of Kubeflow) used with AWS Deep Learning Containers and Amazon Elastic File System (Amazon EFS) simplifies collaboration and provides flexibility in training deep learning models at scale on both Amazon Elastic Kubernetes Service (Amazon EKS) and Amazon SageMaker utilizing a hybrid architecture approach. …

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Bundesliga Match Fact Pressure Handling: Evaluating players’ performances in high-pressure situations on AWS

Pressing or pressure in football is a process in which a team seeks to apply stress to the opponent player who possesses the ball. A team applies pressure to limit the time an opposition player has left to make a decision, reduce passing options, and ultimately attempt to turn over ball possession. Although nearly all …

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Bundesliga Match Fact Win Probability: Quantifying the effect of in-game events on winning chances using machine learning on AWS

Ten years from now, the technological fitness of clubs will be a key contributor towards their success. Today we’re already witnessing the potential of technology to revolutionize the understanding of football. xGoals quantifies and allows comparison of goal scoring potential of any shooting situation, while xThreat and EPV models predict the value of any in-game …

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Unified data preparation, model training, and deployment with Amazon SageMaker Data Wrangler and Amazon SageMaker Autopilot – Part 2

Depending on the quality and complexity of data, data scientists spend between 45–80% of their time on data preparation tasks. This implies that data preparation and cleansing take valuable time away from real data science work. After a machine learning (ML) model is trained with prepared data and readied for deployment, data scientists must often …

Turning insights into actions with IBM Business Analytics

We are living in the age of the unexpected. The pandemic, regulatory changes, economic questions, and human resource and supply chain challenges are just some of the disruptions that have impacted organizations. Disruptions will continue to surface unexpectedly, leaving broad and lasting impacts on organizations and their ecosystems. The result is an increased pressure to …

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How Sophos trains a powerful, lightweight PDF malware detector at ultra scale with Amazon SageMaker

This post is co-authored by Salma Taoufiq and Harini Kannan from Sophos. As a leader in next-generation cybersecurity, Sophos strives to protect more than 500,000 organizations and millions of customers across over 150 countries against evolving threats. Powered by threat intelligence, machine learning (ML), and artificial intelligence from Sophos X-Ops, Sophos delivers a broad and …

Google Cloud supercharges NLP with large language models

Natural language understanding (NLU) is getting increasingly better at solving complex problems and these language breakthroughs are creating big waves in Artificial Intelligence. For example, new language models are enabling Everyday Robots to create more helpful robots that can break down user instructions and have even enabled people to generate imaginative visuals from complex text …