Generative AI for the Customer Experience: Understanding 4 Big Opportunities
As the hype around Generative AI continues to reach a fever pitch, business executives are looking to focus their investments on use cases that will deliver concrete business value. One way is to leverage Generative AI for improving the customer experience. Delivering compelling customer experiences (CX) is a key revenue driver. As the line between …
Read more “Generative AI for the Customer Experience: Understanding 4 Big Opportunities”