What would tech support be like if an AI agent could recommend the right self-service article before a human support agent even got on the ticket? At Google we wanted to find out. So we got our machine learning teams working on ways to suggest support documentation automatically integrated into our ticketing system, before human …
Read more “Automating self-service tech support with Tensorflow”
AI-generated art has arrived. With a presentation making its debut this week at The Museum of Modern Art in New York City — perhaps the world’s premier institution devoted to modern and contemporary art — the AI technologies that have upended trillion-dollar industries worldwide over the past decade will get a formal introduction. Created by …
Unbabel has partnered with Ada to provide multilingual assistance to live customer service agents and language capabilities to Ada chatbots.Read More
Snorkel AI today announced a preview of its new capabilities to help users adapt foundation AI models for enterprise use cases.Read More
Today, Stanford HAI announced the first AI benchmark aimed at improving the transparency of large language models (LLMs).Read More
Astera Labs provides chips for connecting AI systems in the cloud, and today it has raised $150 million at a $3.15 billion valuation.Read More
Nvidia’s eDiff-I text-to-image model is a next-gen generative AI content creation tool that uses a new method of text-to-image synthesis.Read More
Elon Musk laid off half the staff, and mass resignations seem likely. If nobody’s there to protect the fort, what’s the worst that could happen?
When Josh Sawyer created his video game about 16th-century Bavaria, he set out to capture the feeling of that world, right down to the food on the table.
Is this the ideal reusable cup? We think so. A clever lid, drinking straw, sensible size, and insulation make for a heady caffeine-fueled combo.