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Powering Defense Innovation As the U.S. Army seeks to integrate innovative commercial solutions into its operations, its Project Convergence Capstone serves as a vital series of exercises that explore the application of cutting-edge defense tech. Palantir, a committed partner in supporting the warfighter, proudly participated in the latest PCC5 exercise. Project Convergence, the Army’s premier …

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Today’s organizations face a critical challenge with the fragmentation of vital information across multiple environments. As businesses increasingly rely on diverse project management and IT service management (ITSM) tools such as ServiceNow, Atlassian Jira and Confluence, employees find themselves navigating a complex web of systems to access crucial data. This isolated approach leads to several …

Read more “Build a generative AI enabled virtual IT troubleshooting assistant using Amazon Q Business”

Introduction As we continue to see rapid AI adoption across the industry, organizations still often struggle to implement secure solutions because of the new challenges around data privacy and security.  We want customers to be successful as they develop and deploy AI, and that means carefully considering risk mitigation and proactive security measures. The four …

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As AWS environments grow in complexity, troubleshooting issues with resources can become a daunting task. Manually investigating and resolving problems can be time-consuming and error-prone, especially when dealing with intricate systems. Fortunately, AWS provides a powerful tool called AWS Support Automation Workflows, which is a collection of curated AWS Systems Manager self-service automation runbooks. These …

Read more “Streamline AWS resource troubleshooting with Amazon Bedrock Agents and AWS Support Automation Workflows”