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Multimodal gen AI models automate telecom field ops and enhance customer experience

Field operations can be one of the most complex aspects of a telecommunications business. Whether it’s because of process inefficiencies, inaccurate information, lack of proper equipment, or inexperience with an underlying issue, telco field service technicians often face delays when dealing with customer issues, forcing them to seek help from senior technical professionals. As a …

Moving humanoid robots outside research labs: The evolution of the fully immersive iCub3 avatar system

Over the past four years, a research team at the Artificial and Mechanical Intelligence (AMI) lab at the Istituto Italiano di Tecnologia (IIT-Italian Institute of Technology) in Genova (Italy) has developed advanced avatar technologies, known as the iCub3 system, in continuous testing with real-world scenarios.

Examples of IBM assisting insurance companies in implementing generative AI-based solutions

IBM works with our insurance clients through different fronts, and data from the IBM Institute for Business Value (IBV) identified three key imperatives that guide insurer management decisions: Adopt digital transformation to enable insurers to deliver new products, to drive revenue growth and improve customer experience. Improve core productivity (business and IT) while reducing cost. …

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Exphormer: Scaling transformers for graph-structured data

Posted by Ameya Velingker, Research Scientist, Google Research, and Balaji Venkatachalam, Software Engineer, Google Graphs, in which objects and their relations are represented as nodes (or vertices) and edges (or links) between pairs of nodes, are ubiquitous in computing and machine learning (ML). For example, social networks, road networks, and molecular structure and interactions are …

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Real-time data processing for machine learning with Striim and BigQuery

In today’s data-driven world, the ability to leverage real-time data for machine learning applications is a game-changer. Two key players in this field, Striim and Google Cloud with BigQuery, offer a powerful combination to make this possible. Striim serves as a real-time data integration platform that seamlessly and continuously moves data from diverse sources to …

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Buried Treasure: Startup Mines Clean Energy’s Prospects With Digital Twins

Mark Swinnerton aims to fight climate change by transforming abandoned mines into storage tanks of renewable energy. The CEO of startup Green Gravity is prototyping his ambitious vision in a warehouse 60 miles south of Sydney, Australia, and simulating it in NVIDIA Omniverse, a platform for building 3D workflows and applications. The concept requires some …