Category: FAANG

Voice Assistants & AI — Becoming the Integral Part of Customer Service Keeping customers engaged is the primary challenge for businesses in today’s digital world. While large companies find it easier to expand their support teams to support their growing customer base, startups, and smaller companies are pushed to find creative ways to enhance their customer service offerings …

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This post is co-written with Shamik Ray, Srivyshnav K S, Jagmohan Dhiman and Soumya Kundu from Twilio. Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of …

Read more “How Twilio used Amazon SageMaker MLOps pipelines with PrestoDB to enable frequent model retraining and optimized batch transform”

Many enterprises are exploring ways to incorporate the benefits of generative AI (gen AI) into their business. The 2023 Gartner® report We Shape AI, AI Shapes Us: 2023 IT Symposium/Xpo Keynote Insights, 16 October 2023 states that “most organizations are using, or plan to use, everyday AI to boost productivity. In the 2024 Gartner CIO …

Read more “Exploring Google Cloud networking enhancements for generative AI applications”

Who are we? For financial institutions, maintaining compliance with national and international laws is a costly burden, with the banking industry spending over $200 billion to meet the strict scrutiny of regulators.  To make this process easier, and less burdensome, Strise has built an Anti-Money Laundering (AML) Intelligence System trusted by some of the largest …

Read more “Supercharging Anti-Money Laundering (AML) with Generative AI at Strise”

Which is the right app for my Shopify store? This question has probably been on the top of your head if you’re a Shopify Merchant, thanks to the hundreds of apps available on the Shopify store. Shopify has been delighting its user’s thanks to its sleek, modern interface, a very robust support team, and of course, …

Read more “7 Must-Have Shopify App Plugins + Why You Actually Need Them”

Why cybersecurity company Manifest partnered with Palantir FedStart When cybersecurity company Manifest secured a contract with the U.S. Department of Homeland Security that required federal accreditation, it turned to Palantir. Typically, the processes to obtain the requisite accreditation from the Federal Risk and Authorization Management Program (FedRAMP) and the Defense Information Systems Agency’s Impact Level programs …

Read more “Zero to FedRAMP in Months”

Cloud SQL for MySQL offers the robust performance, scalability, and reliability businesses need for a wide range of applications. Whether managing complex game data or powering smart home devices, companies like Chess.com and Nest are already leveraging Cloud SQL for MySQL to drive innovation and enhance user experiences, providing a solid foundation for data-driven solutions. …

Read more “What’s new with Cloud SQL for MySQL: Vector search, Gemini support, and more”