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Here’s the situation: You’re the CIO or similarly empowered representative of an organization. Different voices within your business are calling attention to the awesome scalability and power of hyperscale computing, which you’ve also noticed with increasing interest. Now the word comes down from on high that you’ve been tasked with designing and implementing your company’s …
In software engineering, there is a direct correlation between team performance and building robust, stable applications. The data community aims to adopt the rigorous engineering principles commonly used in software development into their own practices, which includes systematic approaches to design, development, testing, and maintenance. This requires carefully combining applications and metrics to provide complete …
Read more “Achieve DevOps maturity with BMC AMI zAdviser Enterprise and Amazon Bedrock”
Businesses seeking to accelerate sustainability initiatives must take an integrated approach that brings together all business and technology functions. Sustainability is no longer the responsibility of only the chief sustainability officer (CSO). It is not managed by a single department in a silo. Driving true sustainable impact, at scale, takes place when an enterprise is …
In today’s business landscape, organizations are constantly seeking ways to optimize their financial processes, enhance efficiency, and drive cost savings. One area that holds significant potential for improvement is accounts payable. On a high level, the accounts payable process includes receiving and scanning invoices, extraction of the relevant data from scanned invoices, validation, approval, and …
Read more “Build a receipt and invoice processing pipeline with Amazon Textract”
Bringing AI to the contact center The contact center landscape has changed drastically in the last 18 months, thanks in no small part to the emergence of large language models (LLMs) and generative AI. In our experience, when organizations leverage gen AI in the contact center, virtual agents can reduce effort and time-to-value, helping customers …
Read more “Enterprise Connect 2024 – Bringing AI to the Contact Center”
The future of healthcare is software-defined and AI-enabled. Around 700 FDA-cleared, AI-enabled medical devices are now on the market — more than 10x the number available in 2020. Many of the innovators behind this boom announced their latest AI-powered solutions at NVIDIA GTC, a global conference that last week attracted more than 16,000 business leaders, …
Read more “Boom in AI-Enabled Medical Devices Transforms Healthcare”
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For more than 100 years, IBM’s founding principles have inspired efforts to promote equality, fairness and inclusion in the workplace and society. The company has lived the value of “respect for the individual” by championing employment practices that reward ability over identity and that make work more attainable for all. In 1935, approximately twenty years …
Amazon Transcribe is an AWS service that allows customers to convert speech to text in either batch or streaming mode. It uses machine learning–powered automatic speech recognition (ASR), automatic language identification, and post-processing technologies. Amazon Transcribe can be used for transcription of customer care calls, multiparty conference calls, and voicemail messages, as well as subtitle …
Read more “Best practices for building secure applications with Amazon Transcribe”
The question of whether AI will ever be smarter than humans is both fascinating and complex, touching on areas of computer science, philosophy, and ethics. “Smarter” can be understood in many ways, depending on the context: problem-solving abilities, creativity, emotional intelligence, or the ability to learn and adapt to new situations, among others. Here’s a …