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Generative AI is a type of machine learning and artificial intelligence (AI) that is garnering a lot of attention right now, and we want to help keep you a step ahead by sharing the latest training available from Google Cloud. In this blog, we have compiled resources to help you learn about generative AI, how …
Read more “Generative AI on Google Cloud: New training content, from introductory to advanced”
Posted by Edith Cohen and Uri Stemmer, Research Scientists, Google Research Differential privacy (DP) is a rigorous mathematical definition of privacy. DP algorithms are randomized to protect user data by ensuring that the probability of any particular output is nearly unchanged when a data point is added or removed. Therefore, the output of a DP …
In the rapidly evolving landscape of customer service, call centers are embracing cutting-edge technologies to elevate their operations and meet the growing expectations of today’s consumers. Among these transformative technologies, Generative AI chatbots have emerged as a game-changer. These intelligent virtual assistants are modifying the way call centers engage with customers, streamline processes, and deliver …
Read more “Top 10 Powerful Use Cases of Generative AI Chatbots in Call Centers”
We are in the midst of an AI revolution where organizations are seeking to leverage data for business transformation and harness generative AI and foundation models to boost productivity, innovate, enhance customer experiences, and gain a competitive edge. IBM and AWS have been working together since 2016 to provide secure, automated solutions for hybrid cloud …
Read more “Powering the future: The synergy of IBM and AWS partnership”
Posted by Edith Cohen and Uri Stemmer, Research Scientists, Google Research Differential privacy (DP) is a rigorous mathematical definition of privacy. DP algorithms are randomized to protect user data by ensuring that the probability of any particular output is nearly unchanged when a data point is added or removed. Therefore, the output of a DP …
Today, we are excited to announce that the Falcon 180B foundation model developed by Technology Innovation Institute (TII) and trained on Amazon SageMaker is available for customers through Amazon SageMaker JumpStart to deploy with one-click for running inference. With a 180-billion-parameter size and trained on a massive 3.5-trillion-token dataset, Falcon 180B is the largest and …
Read more “Falcon 180B foundation model from TII is now available via Amazon SageMaker JumpStart”
The pace of progress with AI model architectures is staggering, driven by breakthrough inventions such as Transformer, and by rapid growth in high-quality training data. In generative AI, for instance, large language models (LLMs) have been growing in size by as much as 10x per year. Organizations are deploying these AI models in their products …
Technical Annex: Announcing Palantir Government Web Services Editor’s note: The Technical Annex is the second blog of a two part series. Read the first, From Last Supper to First Breakfast, here. Palantir Government Web Services (PGWS) aims to make the building blocks we developed over 20 years to break into and scale our government business available …
Brands that deliver an excellent customer experience (CX) will always be more resilient than those that don’t. Giving our customers personalized support at every stage of their journey is proven to earn their longtime loyalty—and keep them from switching to a competitor. The challenge, however, is that many teams operate in siloes that inhibit them …
Read more “Generative AI: Meet your partner in customer service”
For modern companies that deal with enormous volumes of documents such as contracts, invoices, resumes, and reports, efficiently processing and retrieving pertinent data is critical to maintaining a competitive edge. However, traditional methods of storing and searching for documents can be time-consuming and often result in a large effort to find a specific document, especially …
Read more “Implement smart document search index with Amazon Textract and Amazon OpenSearch”