Ensuring Quality and Security in Outsourced Chatbot Development: Key Considerations

Outsourced Chatbot Development Chatbots become increasingly popular in the business world, and many businesses are turning to outsourcing as a way to develop chatbots quickly and cost-effectively. However, ensuring quality and security in outsourced chatbot development can be a challenge. In this article, we will explore some key considerations for businesses to ensure the quality …

Make SAP ERP deployments future-ready with IBM Cloud

As we navigate an unstable economy, organizations across industries want to be “future-ready,” and that requires systems and processes that can continuously evolve in response to the marketplace demands. For customers who run their operations on SAP, this means modernizing to a cloud ERP platform that supports greater flexibility and agility. However, this is a …

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Build a serverless meeting summarization backend with large language models on Amazon SageMaker JumpStart

AWS delivers services that meet customers’ artificial intelligence (AI) and machine learning (ML) needs with services ranging from custom hardware like AWS Trainium and AWS Inferentia to generative AI foundation models (FMs) on Amazon Bedrock. In February 2022, AWS and Hugging Face announced a collaboration to make generative AI more accessible and cost efficient. Generative …

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Making Your Pictures Worth a Thousand Labels! (with Cloud Vision API)

In this post, I’ll be showing some amazing ways the Vision API can extract meaning from your images  – keep reading, or jump directly into a tutorial using Python, Node.js, Go, or Java! This tutorial can be completed at no cost within the Google Cloud Free Tier. They say a picture is worth a thousand …

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How Customer Service Chatbots Can Improve The Customer Experience

Last Updated on April 11, 2023 A customer service chatbot has become a requisite for achieving great customer satisfaction. 60% of millennials prefer chatbots to have their queries addressed! While chatbots make a route to savings on customer support costs and valuable time, their interaction with your customers can also be a game-changer in the customer …

How to achieve high-impact personalization at scale with managed marketing services

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. According to an Everest Group® study, offshore MMS centers increased over 50% from 2019 to 2022. What’s more, the number of offshore full-time equivalent employees (FTE) jumped 115%. What …

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Using reinforcement learning for dynamic planning in open-ended conversations

Posted by Deborah Cohen, Staff Research Scientist, and Craig Boutilier, Principal Scientist, Google Research As virtual assistants become ubiquitous, users increasingly interact with them to learn about new topics or obtain recommendations and expect them to deliver capabilities beyond narrow dialogues of one or two turns. Dynamic planning, namely the capability to look ahead and …

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GPT-NeoXT-Chat-Base-20B foundation model for chatbot applications is now available on Amazon SageMaker

Today we are excited to announce that Together Computer’s GPT-NeoXT-Chat-Base-20B language foundation model is available for customers using Amazon SageMaker JumpStart. GPT-NeoXT-Chat-Base-20B is an open-source model to build conversational bots. You can easily try out this model and use it with JumpStart. JumpStart is the machine learning (ML) hub of Amazon SageMaker that provides access …

How HPC and generative AI will accelerate drug discovery and precision medicine

Two decades ago, humanity first sequenced its own genetic code, the start of an unprecedented look at the roles and interactions of amino acids, proteins, and other building blocks of life. From both a scientific and healthcare basis, we’ve arrived in a new world of knowledge and treatment, based on discerning the code of life. …

Chip Manufacturing ‘Ideal Application’ for AI, NVIDIA CEO Says

Chip manufacturing is an “ideal application” for NVIDIA accelerated and AI computing, NVIDIA founder and CEO Jensen Huang said Tuesday. Detailing how the latest advancements in computing are accelerating “the world’s most important industry,” Huang spoke at ITF World 2023 semiconductor conference in Antwerp, Belgium. Huang delivered his remarks via video to a gathering of …