How Forethought saves over 66% in costs for generative AI models using Amazon SageMaker
This post is co-written with Jad Chamoun, Director of Engineering at Forethought Technologies, Inc. and Salina Wu, Senior ML Engineer at Forethought Technologies, Inc. Forethought is a leading generative AI suite for customer service. At the core of its suite is the innovative SupportGPT technology which uses machine learning to transform the customer support lifecycle—increasing deflection, …
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