How to Stay Ahead of Consumer Behavior Trends with AI

Consumer behavior trends often change quickly. There are year-to-year swings in consumer sentiments that impact discretionary spending, debt, economic security, and more due to large economic shifts and other factors. Accenture describes the Reimagined Consumer with purchase motivations beyond price or quality. Not only do consumer behavior trends change often, but consumer motivations for engaging …

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The Persado Knowledge Library: Your Enterprise Generative AI Resource

Generative AI captures headline after headline. Just about everyone has tried out ChatGPT. But, many are still trying to figure out how marketing, e-commerce, and customer experience teams can use enterprise-ready Generative AI tools like Persado across retail, travel, financial services, healthcare, and more.  Now there’s a place where you can easily find answers to …

The Benefits of Experimental Design in Marketing

Before the advent of web testing, there weren’t many tools available to definitely measure whether a campaign would gain traction—and why. But, no longer. Experimental design in marketing provides today’s organizations with a powerful technique that can reveal which elements of a campaign resonate with customers. It’s been adopted enthusiastically by organizations like the luxury …

“Add to Bag”—E-commerce Growth Lessons from Leaders at Tapestry

More conversions, larger cart sizes, less cart abandonment—retailers everywhere want to see e-commerce growth. It can be hard to achieve when consumers are scrutinizing every dollar and comparing options from a range of providers. Like at many retailers, the e-commerce leaders at Tapestry had been asking how they can achieve e-commerce growth. Tapestry is a …

Generative AI for SMS Marketing and MMS Marketing

Marketing via SMS (short message service) or MMS (multimedia message service) is massively popular because it takes advantage of mobile technology almost everyone owns and uses constantly—a smartphone. Research from Constant Contact shows that both sides benefit: 91% of consumers show interest in signing up for texts while 95% of marketers find that texts help …

Shoptalk 2023 Shines the Spotlight on Generative AI, Retail and E-commerce Technology Trends, and More

Thousands of the biggest names in retail and e-commerce gathered once again in Las Vegas for Shoptalk 2023 to discuss the latest retail and e-commerce technology trends. This year retailers wanted to learn how they can leverage data to deliver personalized experiences, whether they are shopping in-person, online, or across any stage of the omnichannel …

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What is Marketing Personalization? 

Marketing personalization is a dynamic, data-driven approach to digital marketing. Brands implement marketing personalization using multiple data points based on customer behavior, buying history, preferences, and interests. Brands use this information to personalize emails, product recommendations, website experiences, and more to provide customers with personalized messaging and customer experiences that cater to their changing needs …