Primer on Generative AI for Text in Marketing

Generative AI (artificial intelligence) for text, images, and videos has risen to the top of the business toolkit. There has been an evolutionary explosion of interest in Generative AI for text in the enterprise. This is happening even as a range of other front- and back-end use cases continue to emerge. We talked about how …

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Influence AI: Why Enterprise Marketers Are Shifting Their Focus to Generative AI for Driving Business Results

Generative AI has been around for decades (the first iteration emerged at MIT in 1966). However, the viral launch of ChatGPT in November 2022 made Generative AI an agenda item in every boardroom and living room. The Generative AI application landscape is vast and continues to expand. Much of this rapid expansion stems from the …

Abandoned Shopping Cart Email Best Practices

In the world of online selling, getting shoppers to visit an e-commerce store is a challenge on its own. Once online shoppers reach the e-commerce store, retailers can motivate them to place items in their shopping cart using chatbot marketing, product recommendation tools, journey orchestration, etc. The last thing retailers want, after putting in all …

The Truth About Generative AI and Brand Voice

The concept of brand voice is top of mind in the era of Generative AI. You would be hard-pressed to find a single marketing GenAI solution that does not claim to have the ability to generate on-brand content (ours included!). Yet there are a number of inherent tensions and nuances between Generative AI and brand …

How to Increase Checkout Completion Rate

Navigating the stages of the online shopping journey involves a carefully orchestrated sequence of steps, each crucial to sealing the deal. From getting customers to the e-commerce store, enticing them to add products to their carts, progressing through the checkout page, entering payment details, and finally hitting the buy button, the journey is filled with …

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Cyber Week 2023 Broke Records. The Real Winners Used GenAI.

The data on Cyber Week 2023 is in! Despite predictions of constrained holiday shopping behavior, the retail results for the five days spanning Thanksgiving, Black Friday and Cyber Monday were record breaking. Salesforce data on Cyber Week 2023 digital sales shows a 6% global year-over-year increase and 5% for the US alone. Adobe analytics data …

5 Market Expansion Strategies Marketers Use to Reach New Audiences

Marketers work tirelessly to distinguish their brand in the market, nurture their customer base, and build customer loyalty. Even when a company achieves cult brand status, a marketer’s work is never done. In search of growth, brands may look to attract customers across new markets, product lines, lifestyles, niches, and more. What steps can marketers …