Competitive programming with AlphaCode
Solving novel problems and setting a new milestone in competitive programming.
Accelerating Patient Care with the NHS
In 2022, we began working at Chelsea and Westminster Hospital to reduce waiting times for cancer treatment. The early results of this work were highlighted in an article in The Times which has led to some further questions about what this work entails. Below, Joanna Peller and Tom McArdle, who lead our UK Health team …
Leveraging artificial intelligence and machine learning at Parsons with AWS DeepRacer
This post is co-written with Jennifer Bergstrom, Sr. Technical Director, ParsonsX. Parsons Corporation (NYSE:PSN) is a leading disruptive technology company in critical infrastructure, national defense, space, intelligence, and security markets providing solutions across the globe to help make the world safer, healthier, and more connected. Parsons provides services and capabilities across cybersecurity, missile defense, space ground …
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How Thomson Reuters built an AI platform using Amazon SageMaker to accelerate delivery of ML projects
This post is co-written by Ramdev Wudali and Kiran Mantripragada from Thomson Reuters. In 1992, Thomson Reuters (TR) released its first AI legal research service, WIN (Westlaw Is Natural), an innovation at the time, as most search engines only supported Boolean terms and connectors. Since then, TR has achieved many more milestones as its AI …
Federated Learning on AWS with FedML: Health analytics without sharing sensitive data – Part 2
This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. Analyzing real-world healthcare and life sciences (HCLS) data poses several practical challenges, such as distributed data silos, lack of sufficient data at a single site for rare events, regulatory guidelines that prohibit data sharing, infrastructure requirement, and cost incurred in creating a …
Federated Learning on AWS with FedML: Health analytics without sharing sensitive data – Part 1
This blog post is co-written with Chaoyang He and Salman Avestimehr from FedML. Analyzing real-world healthcare and life sciences (HCLS) data poses several practical challenges, such as distributed data silos, lack of sufficient data at any single site for rare events, regulatory guidelines that prohibit data sharing, infrastructure requirement, and cost incurred in creating a …
Smart approaches to allocations in enterprise financial and operational planning
An allocation is the process of shifting overhead costs throughout an organization. One company might want to distribute costs across business units or departments. Another might want to assign costs to individual products or projects. Fundamentally, the smartest approach to allocations is about properly assigning costs to the areas that benefit from those costs. When …
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Multilingual customer support translation made easy on Salesforce Service Cloud using Amazon Translate
This post was co-authored with Mark Lott, Distinguished Technical Architect, Salesforce, Inc. Enterprises that operate globally are experiencing challenges sourcing customer support professionals with multi-lingual experience. This process can be cost-prohibitive and difficult to scale, leading many enterprises to only support English for chats. Using human interpreters for translation support is expensive, and infeasible since …
Redacting PII data at The Very Group with Amazon Comprehend
This is guest post by Andy Whittle, Principal Platform Engineer – Application & Reliability Frameworks at The Very Group. At The Very Group, which operates digital retailer Very, security is a top priority in handling data for millions of customers. Part of how The Very Group secures and tracks business operations is through activity logging …
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Changing the customer experience with Contact Center AI: Look back and look forward
We meet daily with contact center owners and customer experience (CX) execs across all industries, geographies, and business sizes. Looking back at these conversations, it’s crystal clear that 2022 was a high-stakes year for call centers, with three primary challenges trending across all customers and continuing in 2023: Many organizations feel pressure to rapidly scale …
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