Tag: ai/ml

Companies that sell products or services online need to constantly monitor customer reviews left on their website after purchasing a product. The company’s marketing and customer service departments analyze these reviews to understand customer sentiment. For example, marketing could use this data to create campaigns targeting different customer segments. Customer service departments could use this …

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Amazon Rekognition offers pre-trained and customizable computer vision capabilities to extract information and insights from images and videos. One such capability is Amazon Rekognition Labels, which detects objects, scenes, actions, and concepts in images. Customers such as Synchronoss, Shutterstock, and Nomad Media use Amazon Rekognition Labels to automatically add metadata to their content library and …

Read more “Amazon Rekognition Labels adds 600 new labels, including landmarks, and now detects dominant colors”

Now with Amazon Forecast, you can generate up to 45% more accurate forecasts for products with no historical data. Forecast is a managed service that uses machine learning (ML) to generate accurate demand forecasts, without requiring any ML experience. Accurate forecasting is the foundation for inventory optimization, logistics planning, and workforce management and it enables …

Read more “Generate cold start forecasts for products with no historical data using Amazon Forecast, now up to 45% more accurate”

Organizations across industries such as retail, banking, finance, healthcare, manufacturing, and lending often have to deal with vast amounts of unstructured text documents coming from various sources, such as news, blogs, product reviews, customer support channels, and social media. These documents contain critical information that’s key to making important business decisions. As an organization grows, …

Read more “Identify key insights from text documents through fine-tuning and HPO with Amazon SageMaker JumpStart”

Minerva CQ, a startup based in the San Francisco Bay Area, is making customer service calls quicker and more efficient for both agents and customers, with a focus on those in the energy sector. The NVIDIA Inception member’s name is a mashup of the Roman goddess of wisdom and knowledge — and collaborative intelligence (CQ), …

Read more “Startup Uses Speech AI to Coach Contact-Center Agents Into Boosting Customer Satisfaction”

(Editor’s Note: This is the first in a series that shares insights from our journey enforcing FIDO2 authentication via hardware authenticators (YubiKeys) across all of Palantir. While Palantir has enforced mandatory strong multi-factor authentication for well over a decade, hardware-backed authentication using FIDO2 represents the strongest form of modern authentication available.) Threat Model Palantir has …

Read more “Hardware Selection and Logistics (Passwordless Authentication Series, #1)”

Posted by Mohammad Saleh, Software Engineer, Google Research, Brain Team, and Yinan Wang, Software Engineer, Google Workspace Information overload is a significant challenge for many organizations and individuals today. It can be overwhelming to keep up with incoming chat messages and documents that arrive at our inbox everyday. This has been exacerbated by the increase …

Read more “Conversation Summaries in Google Chat”

AutoGluon-TimeSeries is the latest addition to AutoGluon, which helps you easily build powerful time series forecasting models with as little as three lines of code. Time series forecasting is a common task in a wide array of industries as well as scientific domains. Having access to reliable forecasts for supply, demand, or capacity is crucial …

Read more “Easy and accurate forecasting with AutoGluon-TimeSeries”

AWS re:Invent season is upon us again! Just a few days to go until re:Invent takes place for the 11th year in Las Vegas, Nevada. The Artificial Intelligence and Machine Learning team at AWS has been working hard to offer amazing content, an outstanding AWS DeepRacer experience, and much more. In this post, we give …

Read more “Your guide to AI/ML at AWS re:Invent 2022”