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Video annotator: building video classifiers using vision-language models and active learning

Video annotator: a framework for efficiently building video classifiers using vision-language models and active learning Amir Ziai, Aneesh Vartakavi, Kelli Griggs, Eugene Lok, Yvonne Jukes, Alex Alonso, Vi Iyengar, Anna Pulido https://medium.com/media/02a5bbf97c619182adba24b45e42edcb/href Introduction Problem High-quality and consistent annotations are fundamental to the successful development of robust machine learning models. Conventional techniques for training machine learning classifiers are …

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Maximize your Amazon Translate architecture using strategic caching layers

Amazon Translate is a neural machine translation service that delivers fast, high quality, affordable, and customizable language translation. Amazon Translate supports 75 languages and 5,550 language pairs. For the latest list, see the Amazon Translate Developer Guide. A key benefit of Amazon Translate is its speed and scalability. It can translate a large body of …

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9 Must Track Metrics of Customer Service Platform

As Peter Drucker famously said — “What gets measured, gets managed.” Tracking the effectiveness of your customer service platforms, with the right metrics in place, can lead organizations to gain valuable insights and optimize their customer service strategy. This will ultimately lead to superior customer experiences. As more companies decide to invest in AI, we can expect …

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Operational Responsibility Is the Only Way to Deliver Software

Operational Responsibility is a deeply contrarian concept — but it shouldn’t be We use Operational Responsibility (OR) at Palantir because it is the fastest and most correct approach to delivering mission critical software to production — and your organization can too. In this post, we unpack what OR is, how we do it, and why, counterintuitively, it is the …

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Generative AI to quantify uncertainty in weather forecasting

Posted by Lizao (Larry) Li, Software Engineer, and Rob Carver, Research Scientist, Google Research Accurate weather forecasts can have a direct impact on people’s lives, from helping make routine decisions, like what to pack for a day’s activities, to informing urgent actions, for example, protecting people in the face of hazardous weather conditions. The importance …

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Improving air quality with generative AI

As of this writing, Ghana ranks as the 27th most polluted country in the world, facing significant challenges due to air pollution. Recognizing the crucial role of air quality monitoring, many African countries, including Ghana, are adopting low-cost air quality sensors. The Sensor Evaluation and Training Centre for West Africa (Afri-SET), aims to use technology …

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Enhance the security of your DialogFlow CX chatbots with Apigee

Organizations that want to create a chatbot often turn to Dialogflow, Google Cloud’s service for creating conversational agents that can understand and respond to natural language. Available in two editions, many organizations choose Dialogflow CX for its advanced chatbot capabilities. However, integrating a chatbot with your website in the absence of a middleware solution may …

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Voice Assistants and AI: The Next Frontier in Customer Service

Voice Assistants & AI — Becoming the Integral Part of Customer Service Keeping customers engaged is the primary challenge for businesses in today’s digital world. While large companies find it easier to expand their support teams to support their growing customer base, startups, and smaller companies are pushed to find creative ways to enhance their customer service offerings …

Hypernetworks for Personalizing ASR to Atypical Speech

*Equal Contributors Parameter-efficient fine-tuning (PEFT) for personalizing automatic speech recognition (ASR) has recently shown promise for adapting general population models to atypical speech. However, these approaches assume a priori knowledge of the atypical speech disorder being adapted for — the diagnosis of which requires expert knowledge that is not always available. Even given this knowledge, …