Amazon Lex is a service that allows you to quickly and easily build conversational bots (“chatbots”), virtual agents, and interactive voice response (IVR) systems for applications such as Amazon Connect. Artificial intelligence (AI) and machine learning (ML) have been a focus for Amazon for over 20 years, and many of the capabilities that customers use …
Read more “Enhance Amazon Lex with conversational FAQ features using LLMs”
Businesses rely on processing an inflow of documents to drive processes and make decisions. Many such documents are combined into a single file. For example, a loan application may have a driver’s license, paystub, W2, bank statement, and other document types within a single file. The complexity of handling many document types within a single …
We’ve published our joint paper with Google Research in Nature Medicine, which proposes CoDoC (Complementarity-driven Deferral-to-Clinical Workflow), an AI system that learns when to rely on predictive AI tools or defer to a clinician for the most accurate interpretation of medical images.
Novel view synthesis from a single image requires inferring occluded regions of objects and scenes while simultaneously maintaining semantic and physical consistency with the input. Existing approaches condition neural radiance fields (NeRF) on local image features, projecting points to the input image plane, and aggregating 2D features to perform volume rendering. However, under severe occlusion, …
Whether placing an order, requesting a product exchange or asking about a billing concern, today’s customer demands an exceptional experience that includes quick, thorough answers to their inquiries. They also expect service to be delivered 24/7 across multiple channels. While traditional AI approaches provide customers with quick service, they have their limitations. Currently chat bots …
Read more “Transforming customer service: How generative AI is changing the game”
With cloud computing, as compute power and data became more available, machine learning (ML) is now making an impact across every industry and is a core part of every business and industry. Amazon SageMaker Studio is the first fully integrated ML development environment (IDE) with a web-based visual interface. You can perform all ML development …
Vodafone is one of the largest telecommunications companies in the world, and committed to building next-generation connectivity and a sustainable digital future. Last year, we discussed AI Booster, an AI/ML platform that we built that runs on Google Cloud, and how we use it to optimize customer service, improve customer loyalty, and provide better product …
Read more “Vodafone: A DevOps approach to AI/ML through cloud-native CI/CD pipelines”
In short, yes. When we talk about data integrity, we’re referring to the overarching completeness, accuracy, consistency, accessibility, and security of an organization’s data. Together, these factors determine the reliability of the organization’s data. Data quality uses those criteria to measure the level of data integrity and, in turn, its reliability and applicability for its …
Read more “Data integrity vs. data quality: Is there a difference?”
Posted by Jerry Wei, Student Researcher, and Denny Zhou, Principal Scientist, Google Research A key feature of human intelligence is that humans can learn to perform new tasks by reasoning using only a few examples. Scaling up language models has unlocked a range of new applications and paradigms in machine learning, including the ability to …
Read more “Symbol tuning improves in-context learning in language models”