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Timestone: Netflix’s High-Throughput, Low-Latency Priority Queueing System with Built-in Support…

Timestone: Netflix’s High-Throughput, Low-Latency Priority Queueing System with Built-in Support for Non-Parallelizable Workloads by Kostas Christidis Introduction Timestone is a high-throughput, low-latency priority queueing system we built in-house to support the needs of our media encoding platform, Cosmos. Over the past 2.5 years, its usage has increased, and Timestone is now also the priority queueing …

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Build an AI-powered virtual agent for Genesys Cloud using QnABot and Amazon Lex

The rise of artificial intelligence technologies enables organizations to adopt and improve self-service capabilities in contact center operations to create a more proactive, timely, and effective customer experience. Voice bots, or conversational interactive voice response systems (IVR), use natural language processing (NLP) to understand customers’ questions and provide relevant answers. Businesses can automate responses to …

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Set up enterprise-level cost allocation for ML environments and workloads using resource tagging in Amazon SageMaker

As businesses and IT leaders look to accelerate the adoption of machine learning (ML), there is a growing need to understand spend and cost allocation for your ML environment to meet enterprise requirements. Without proper cost management and governance, your ML spend may lead to surprises in your monthly AWS bill. Amazon SageMaker is a …

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Lufthansa increases on-time flights by wind forecasting with Google Cloud ML

The magnitude and direction of wind significantly impacts  airport operations, and Lufthansa Group Airlines are no exception. A particularly troublesome kind is called BISE: it is a cold, dry wind that blows from the northeast to southwest in Switzerland, through the Swiss Plateau. Its effects on flight schedules can be severe, such as forcing planes …

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Accelerating SAP CPG enterprises with Google Cloud Cortex Framework

In a rapidly changing Consumer Packaged Goods (CPG) industry, business agility and digital innovation are essential to achieve business outcomes. Cost pressures, rising demand, and new consumer expectations have led to whiplash for CPG companies who need to accelerate digital transformation to remain competitive. Google Cloud has a tradition of delivering solutions specifically designed to …

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Gyfted uses Google Cloud AI/ML tools to match tech workers with the best jobs

It’s no secret that many organizations and job seekers find the hiring process exhausting. It can be time consuming, costly, and somewhat risky for both parties. Those are just some of the experiences we wanted to change when we started Gyfted, a pre-vetted talent marketplace for people who complete tech training or degree programs and …

PhysioMTL: Personalizing Physiological Patterns using Optimal Transport Multi-Task Regression

Heart rate variability (HRV) is a practical and noninvasive measure of autonomic nervous system activity, which plays an essential role in cardiovascular health. However, using HRV to assess physiology status is challenging. Even in clinical settings, HRV is sensitive to acute stressors such as physical activity, mental stress, hydration, alcohol, and sleep. Wearable devices provide …

Toward Supporting Quality Alt Text in Computing Publications

While researchers have examined alternative (alt) text for social media and news contexts, few have studied the status and challenges for authoring alt text of figures in computing-related publications. These figures are distinct, often conveying dense visual information, and may necessitate unique accessibility solutions. Accordingly, we explored how to support authors in creating alt text …

From principles to actions: building a holistic approach to AI governance

Today AI permeates every aspect of business function. Whether it be financial services, employee hiring, customer service management or healthcare administration, AI is increasingly powering critical workflows across all industries. But with greater AI adoption comes greater challenges. In the marketplace we have seen numerous missteps involving inaccurate outcomes, unfair recommendations, and other unwanted consequences. …

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Quantization for Fast and Environmentally Sustainable Reinforcement Learning

Posted by Srivatsan Krishnan, Student Researcher, and Aleksandra Faust, Senior Staff Research Scientist, Google Research, Brain Team Deep reinforcement learning (RL) continues to make great strides in solving real-world sequential decision-making problems such as balloon navigation, nuclear physics, robotics, and games. Despite its promise, one of its limiting factors is long training times. While the …