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Accelerate Generative AI Inference with NVIDIA NIM Microservices on Amazon SageMaker

This post is co-written with Eliuth Triana, Abhishek Sawarkar, Jiahong Liu, Kshitiz Gupta, JR Morgan and Deepika Padmanabhan from NVIDIA.  At the 2024 NVIDIA GTC conference, we announced support for NVIDIA NIM Inference Microservices in Amazon SageMaker Inference. This integration allows you to deploy industry-leading large language models (LLMs) on SageMaker and optimize their performance and …

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A developer’s guide to getting started with Imagen 3 on Vertex AI

Over the past few months, early users put Imagen 3 on Vertex AI through its paces and shared valuable insights with us. It’s clear that users want an AI model that generates stunning visuals and empowers your practical creative applications. We’ve used their feedback to identify three common themes: Demand for unparalleled quality across diverse …

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Top 10 Benefits of Integrating a Chatbot in Call Center

As a customer service leader, you know how important it is to provide the best service when someone interacts with your call center. One bad experience for a customer will have far flung implications. In an ideal world, all your call center agents are perfectly trained, and your customers are always happy with their interactions. …

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Recommending for Long-Term Member Satisfaction at Netflix

By Jiangwei Pan, Gary Tang, Henry Wang, and Justin Basilico Introduction Our mission at Netflix is to entertain the world. Our personalization algorithms play a crucial role in delivering on this mission for all members by recommending the right shows, movies, and games at the right time. This goal extends beyond immediate engagement; we aim to …

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Implementing tenant isolation using Agents for Amazon Bedrock in a multi-tenant environment

The number of generative artificial intelligence (AI) features is growing within software offerings, especially after market-leading foundational models (FMs) became consumable through an API using Amazon Bedrock. Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and …

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Get started with the new generally available features of Gemini in BigQuery

According to Google’s Data and AI Trends Report
2024, 84% of organizations believe that generative AI will expedite their access to insights, and notably 52% of non-technical users are already leveraging generative AI to extract valuable insights. With Google’s Data Cloud, we’re on a mission to bring our decades of research and investments in AI to …

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Maximizing Success with a White Label Chatbot Partnership

In today’s fast-paced business world, chatbots have become essential tools, automating customer interactions across various channels. Research by Relay shows that 58% of B2B and 42% of B2C companies utilize chatbots, showcasing their effectiveness in lead generation and customer support. Additionally, chatbots can save businesses up to 2.5 billion hours by automating routine tasks, offering …

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Index website contents using the Amazon Q Web Crawler connector for Amazon Q Business

Amazon Q Business is a fully managed service that lets you build interactive chat applications using your enterprise data. These applications can generate answers based on your data or a large language model (LLM) knowledge. Your data is not used for training purposes, and the answers provided by Amazon Q Business are based solely on …

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Ensuring Compliance in Chatbot Deployment for Regulated Industries

Chatbots are rapidly growing in popularity across a spectrum of sectors thanks to their convenience in handling basic customer service needs, such as answering questions. In fact, approximately 67% of consumers have utilized chatbots for quick interactions, with 86% reporting positive experiences​ using them. However, deploying chatbots in heavily regulated sectors such as finance, healthcare, and …

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Human Rights and Technology

Palantir’s Privacy-First Engineering Approach Introduction Palantir is a mission-driven company, and this mission orientation is reflected in the institutions we support, the products we develop, and the internal culture we foster. Our commitment to privacy engineering has been a cornerstone of our operations for the past 20 years. From addressing the challenges faced by our …