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Scaling vision transformers to 22 billion parameters

Posted by Piotr Padlewski and Josip Djolonga, Software Engineers, Google Research Large Language Models (LLMs) like PaLM or GPT-3 showed that scaling transformers to hundreds of billions of parameters improves performance and unlocks emergent abilities. The biggest dense models for image understanding, however, have reached only 4 billion parameters, despite research indicating that promising multimodal …

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Reduce call hold time and improve customer experience with self-service virtual agents using Amazon Connect and Amazon Lex

This post was co-written with Tony Momenpour and Drew Clark from KYTC. Government departments and businesses operate contact centers to connect with their communities, enabling citizens and customers to call to make appointments, request services, and sometimes just ask a question. When there are more calls than agents can answer, callers get placed on hold …

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Data-centric ML benchmarking: Announcing DataPerf’s 2023 challenges

Posted by Peter Mattson, Senior Staff Engineer, ML Performance, and Praveen Paritosh, Senior Research Scientist, Google Research, Brain Team Machine learning (ML) offers tremendous potential, from diagnosing cancer to engineering safe self-driving cars to amplifying human productivity. To realize this potential, however, organizations need ML solutions to be reliable with ML solution development that is …

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Snapper provides machine learning-assisted labeling for pixel-perfect image object detection

Bounding box annotation is a time-consuming and tedious task that requires annotators to create annotations that tightly fit an object’s boundaries. Bounding box annotation tasks, for example, require annotators to ensure that all edges of an annotated object are enclosed in the annotation. In practice, creating annotations that are precise and well-aligned to object edges …

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Scientific Research with Palantir

Scientific Research with Palantir: A Review of Health Research in 2022 Editor’s note: At Palantir, we support our partners in health and life sciences by providing them with the technology they need to achieve their most critical missions. In recent years, our partners across hospital systems, life science companies, and Federal agencies have expanded their use …

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HAYAT HOLDING uses Amazon SageMaker to increase product quality and optimize manufacturing output, saving $300,000 annually

This is a guest post by Neslihan Erdogan, Global Industrial IT Manager at HAYAT HOLDING. With the ongoing digitization of the manufacturing processes and Industry 4.0, there is enormous potential to use machine learning (ML) for quality prediction. Process manufacturing is a production method that uses formulas or recipes to produce goods by combining ingredients …

Google Cloud Contact Center AI reimagines the customer and agent experience

Last year at Enterprise Connect 2022, Google Cloud doubled down on its commitment to the contact center, with the addition of end-to-end platform capabilities to Contact Center AI (CCAI). We’ve been pleased to see CCAI help companies reimagine customer and agent experiences. For example, Segra, one of the largest independent fiber infrastructure bandwidth companies in …

Ubisoft’s Yves Jacquier on How Generative AI Will Revolutionize Gaming

Tools like ChatGPT have awakened the world to the potential of generative AI. Now, much more is coming. On the latest episode of the NVIDIA AI Podcast, Yves Jacquier, executive director of Ubisoft La Forge, shares valuable insights into the transformative potential of generative AI in the gaming industry. With over two decades of experience …