How to achieve high-impact personalization at scale with managed marketing services

To help companies better deliver on their marketing vision and scale their marketing business processes, managed marketing services (MMS) offshore has become a fast growing trend. According to an Everest Group® study, offshore MMS centers increased over 50% from 2019 to 2022. What’s more, the number of offshore full-time equivalent employees (FTE) jumped 115%. What …

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Using reinforcement learning for dynamic planning in open-ended conversations

Posted by Deborah Cohen, Staff Research Scientist, and Craig Boutilier, Principal Scientist, Google Research As virtual assistants become ubiquitous, users increasingly interact with them to learn about new topics or obtain recommendations and expect them to deliver capabilities beyond narrow dialogues of one or two turns. Dynamic planning, namely the capability to look ahead and …

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GPT-NeoXT-Chat-Base-20B foundation model for chatbot applications is now available on Amazon SageMaker

Today we are excited to announce that Together Computer’s GPT-NeoXT-Chat-Base-20B language foundation model is available for customers using Amazon SageMaker JumpStart. GPT-NeoXT-Chat-Base-20B is an open-source model to build conversational bots. You can easily try out this model and use it with JumpStart. JumpStart is the machine learning (ML) hub of Amazon SageMaker that provides access …

How HPC and generative AI will accelerate drug discovery and precision medicine

Two decades ago, humanity first sequenced its own genetic code, the start of an unprecedented look at the roles and interactions of amino acids, proteins, and other building blocks of life. From both a scientific and healthcare basis, we’ve arrived in a new world of knowledge and treatment, based on discerning the code of life. …

Chip Manufacturing ‘Ideal Application’ for AI, NVIDIA CEO Says

Chip manufacturing is an “ideal application” for NVIDIA accelerated and AI computing, NVIDIA founder and CEO Jensen Huang said Tuesday. Detailing how the latest advancements in computing are accelerating “the world’s most important industry,” Huang spoke at ITF World 2023 semiconductor conference in Antwerp, Belgium. Huang delivered his remarks via video to a gathering of …

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Benefits of Chatbots: 8 Reasons Why Your Business Needs Them Now

2.5 billion — that’s how many customer service hours businesses will save by 2023 by adopting chatbots, as Juniper Research estimated. As we know, Chatbot growth has been phenomenal across industries in the last few years. Integrating a robust chatbot into your business has become a great way to offer superior customer service, stay ahead of the competition, …

Transform digital experiences and unlock productivity with advanced generative AI

AI and automation are driving business transformation by empowering individuals to do work without expert knowledge of business processes and applications. Whether it’s an employee who knows what they need but doesn’t know how to do it, a knowledge worker who knows how to do the task but needs help doing it more efficiently, or …

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Larger language models do in-context learning differently

Posted by Jerry Wei, Student Researcher, and Denny Zhou, Principal Scientist, Google Research There have recently been tremendous advances in language models, partly because they can perform tasks with strong performance via in-context learning (ICL), a process whereby models are prompted with a few examples of input-label pairs before performing the task on an unseen …

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Demand forecasting at Getir built with Amazon Forecast

This is a guest post co-authored by Nafi Ahmet Turgut, Mutlu Polatcan, Pınar Baki, Mehmet İkbal Özmen, Hasan Burak Yel, and Hamza Akyıldız from Getir. Getir is the pioneer of ultrafast grocery delivery. The tech company has revolutionized last-mile delivery with its “groceries in minutes” delivery proposition. Getir was founded in 2015 and operates in …

Deploying your Generative AI model in only four steps with Vertex AI and PyTorch

Foundational models are trained on extensive unlabeled data and used for downstream  generative AI tasks, such as text, images, and music generation. They are increasingly popular as businesses explore their potential to create new products and services. You can use foundational models for use cases like image generation. Diffusion models are generative models that have …