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Build private and secure enterprise generative AI apps with Amazon Q Business and AWS IAM Identity Center

As of April 30, 2024 Amazon Q Business is generally available. Amazon Q Business is a conversational assistant powered by generative artificial intelligence (AI) that enhances workforce productivity by answering questions and completing tasks based on information in your enterprise systems. Your employees can access enterprise content securely and privately using web applications built with …

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Long document summarization with Workflows and Gemini models

With generative AI top of mind for both developers and business stakeholders, it’s important to explore how products like Workflows, Google Cloud’s serverless execution engine, can automate and orchestrate large language model (LLM) use cases. We recently covered how to orchestrate Vertex AI’s PaLM and Gemini APIs with Workflows. In this blog, we illustrate how …

Label-Efficient Sleep Staging Using Transformers Pre-trained with Position Prediction

Sleep staging is a clinically important task for diagnosing various sleep disorders but remains challenging to deploy at scale because it requires clinical expertise, among other reasons. Deep learning models can perform the task but at the expense of large labeled datasets, which are unfeasible to procure at scale. While self-supervised learning (SSL) can mitigate …

How fintech innovation is driving digital transformation for communities across the globe  

To meet the demands of today’s consumers, enterprises must be continuously innovating. But innovation doesn’t happen in silos. Fintechs, for example, have been transformational for the financial services industry, from democratizing finance to establishing digital currencies that revolutionized the way that we think of money.   As fintechs race to keep up with the needs of …

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Develop and train large models cost-efficiently with Metaflow and AWS Trainium

This is a guest post co-authored with Ville Tuulos (Co-founder and CEO) and Eddie Mattia (Data Scientist) of Outerbounds. To build a production-grade AI system today (for example, to do multilingual sentiment analysis of customer support conversations), what are the primary technical challenges? Historically, natural language processing (NLP) would be a primary research and development …

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Transforming customer feedback: analyzing audio customer reviews with BigQuery ML’s speech-to-text

BigQuery’s integrated speech-to-text functionality offers a powerful tool for unlocking valuable insights hidden within audio data. This service transcribes audio files, such as customer review calls, into text format, making them ready for analysis within BigQuery’s robust data platform. By combining speech-to-text with BigQuery’s analytics capabilities, you can delve into customer sentiment, identify recurring product …

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Top 5 Healthcare Chatbot Uses Cases & Examples 2023

The global healthcare chatbots market accounted for $116.9 million in 2018 and is expected to reach a whopping $345.3 million by 2026, registering a CAGR of 14.5% from 2019 to 2026. Take a moment. Let that sink in. Over the last couple of years, especially since the onset of the COVID-19 pandemic, the demand for chatbots in …

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Customer Service Chatbots: Transforming Your Business

The Secret to Delighting Customers and Saved Money: How to Use Chatbots in Customer Service Artificial Intelligence is transforming nearly every sphere and industry. For example, in customer service, you don’t need to wait in line to receive professional support. Instead, you’re more likely to get help from a customer service chatbot that can communicate in …

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Databricks DBRX is now available in Amazon SageMaker JumpStart

Today, we are excited to announce that the DBRX model, an open, general-purpose large language model (LLM) developed by Databricks, is available for customers through Amazon SageMaker JumpStart to deploy with one click for running inference. The DBRX LLM employs a fine-grained mixture-of-experts (MoE) architecture, pre-trained on 12 trillion tokens of carefully curated data and …